Managed Customer Support Chat
Managed Chatwoot Hosting
Open-source customer support platform: flat pricing, unlimited agents
What is Chatwoot?
Chatwoot is an open-source customer engagement platform with omnichannel support. It consolidates email, live chat, social media, and messaging into one inbox at a flat monthly price, regardless of agent count.
Use cases
- Support teams needing multichannel customer support at a flat monthly price
- E-commerce businesses with data residency requirements
- Startups wanting unlimited agents at a flat monthly price
- Organizations consolidating email and live chat in one place
Features
- Omnichannel inbox (email, live chat, WhatsApp, Twitter)
- Team inbox with agent assignment and routing
- Canned responses and message templates
- CSAT surveys and conversation analytics
- Webhook and API integrations
- Custom chatbot and automation rules
Simple, transparent pricing
Same software, fraction of the cost.
Starter
Up to 5 agents
- Chatwoot + PostgreSQL + Redis
- Up to 5 agent accounts
- Email and live chat channels
- Basic automation rules
- Daily backups
- Email support
Most popular
Business
Unlimited agents
- Everything in Starter
- Unlimited agent accounts
- All channel integrations
- Custom automation rules
- CSAT and reporting
- Priority support
Enterprise
With SLA guarantee
- Everything in Business
- Custom domain
- SSO / SAML integration
- Advanced reporting
- SLA-backed uptime
- Dedicated account manager
Every plan includes
Managed hosting
Dedicated bare-metal servers
Automated backups
Daily backups with 30-day retention
SSL included
Automatic HTTPS with Let's Encrypt
Monitoring
24/7 uptime monitoring and alerting
Compliance-ready hosting
Every managed deployment runs on EU infrastructure. Data Processing Agreement available on request. All services covered under a single DPA.
Frequently asked questions
Which channels can I connect to managed Chatwoot?
Chatwoot supports email, live chat, WhatsApp, Twitter/X DMs, Facebook Messenger, and Instagram out of the box. All channels feed into one shared inbox so agents do not switch between tools.
Does the Starter plan limit how many agents I can add?
Starter covers up to 5 agent accounts. Business and Enterprise are both unlimited-agent plans at a flat monthly rate, so you will not pay more as your support team grows.
Can I connect Chatwoot to external apps via webhooks or the API?
Yes. Chatwoot exposes a REST API and outbound webhooks, so you can push conversation events to your CRM, trigger automation pipelines, or build custom chatbot flows. Webhook configuration is available from the Business plan up.
Can I migrate an existing Chatwoot instance to your hosting?
Yes. We move your PostgreSQL database, inboxes, and attachments. Tell us your current Chatwoot version before signing up so we match it during the transfer.
Ready to get started with Chatwoot?
Your instance is provisioned in minutes. No credit card required for a consultation.
Contact us